Customer Testimonials

"PathGuide has taken us into the world of warehouse automation. Our warehouse is much more efficient, accurate, and productive, bringing efficiency gains to our bottom line."

Bill Derville, President
General Tool & Supply
Portland, OR

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Customer Success Stories

Learn how PathGuide’s WMS has helped our customer's distribution business thrive!


What's New with PathGuide?

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Get a Customized Demo or Schedule a System Audit

We tailor our demonstrations to meet the needs of your warehouse or DC. Our system audits allow us to make sure you're using Latitude WMS to its full capacity. If not, we'll suggest ways to better your processes to be more efficient.

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How long does it take to implement WMS?

Every business has different requirements, so the process of implementing Latitude WMS in your warehouse will vary, based on your needs, availability, and business size. It is possible to carefully phase a roll-out to take place over several months - other business have an immediate need, and as such, it is possible to perform rapid WMS implementations that take place over a matter of weeks.

After purchase of our WMS, we arrange a site survey to determine your hardware requirements. Following the survey, we hold a 3-day intensive training Warehouse Workshop for key individuals at PathGuide's headquarters in Bothell, WA. During this training, we also develop a plan for your WMS customizations, working with your business processes and goals to determine which features will be most beneficial to your team.

Once floor managers are trained, we can begin the process of phased WMS roll-out.

Phase 1 - Installation and Training

This phase is typically limited to receiving and bar code labeling of bin locations throughtout your warehouse.

Phase 2 - Full Implementation

All the other Latitude processes are brought on line.  Actual order picking, put away, cycle counting, and other modules as specified are performed with PathGuide trainers present to offer guidance, answer questions, and help with exceptions.

Phase 3 - Post-Implementation Support

PathGuide maintains a highly skilled, professional support group which can be contacted through our toll-free telephone number, by e-mail, or via a pager after normal working hours. This support staff works closely with PathGuide's software engineers to solve any customer problem that may arise.

Call us today at 1.888.627.9797 and find out how easy it can be to get started with Latitude WMS.